We are seeking a talented and innovative Graphic Designer with a passion for creating stunning visual content from scratch. The ideal candidate will possess a strong understanding of website design principles and be proficient in using Figma for designing highly engaging, responsive websites. This role demands creativity, an eye for detail, and the ability to translate concepts into visually appealing designs that elevate user experience.

Key Responsibilities:

• Design and develop website layouts, graphics, and user interfaces from concept to completion.
  Utilize Figma to create high-fidelity prototypes and mockups that illustrate site functionality and aesthetics.
• Collaborate with the development team to ensure designs are feasible and implemented accurately.
  Stay up-to-date with the latest design trends, techniques, and technologies to ensure our websites stand out.
• Provide creative input and suggestions to enhance the visual appeal and user experience of our websites.
• Work closely with clients or internal stakeholders to understand their design needs and deliver solutions that meet their objectives.
  

Requirements:

• Proven experience as a Graphic Designer with a strong portfolio showcasing website design projects.
  
• Proficiency in Figma is highly preferred. Familiarity with other design tools and software is a plus.
• Excellent understanding of design principles, typography, color theory, and web standards.
  
• Ability to work efficiently on multiple projects and meet tight deadlines.
• Strong communication and collaboration skills to work effectively with team members and clients.
  
  

Join us and be a part of a dynamic team where your creativity and design expertise can truly make a difference.

Somos una empresa global bien establecida que se especializa en brindar servicios profesionales y apoyo dentro de la industria financiera internacional. Nuestra oficina de Sofía es el corazón de todo lo que hacemos, y una variedad de equipos trabajan en estrecha colaboración para garantizar la satisfacción de nuestros clientes.

Somos una empresa guiada por la ambición y por lo tanto buscamos personas con la misma motivación para unirse a nuestro equipo.
Nuestro equipo más valioso es nuestro departamento de Ventas, y actualmente hay oportunidades disponibles para los solicitantes que están listos para darse un verdadero enfoque financiero para lograr sus objetivos personales y que desean asumir un desafío que los impulsará a donde quieren. ser.

REQUERIMIENTOS CLAVE:

• Tener un nivel seguro de inglés o español, hablado y escrito;
• Imprescindible experiencia como Televendedor – MÍNIMO 1 AÑO.
• Una persona que se siente cómoda comunicándose con personas por teléfono;
• Están motivados por la idea de ganar dinero en un entorno donde los bonos no tienen límite;
• No tienen miedo de orientarse hacia los objetivos, tanto como individuos como como parte de un equipo;

TUS RESPONSABILIDADES:

• Dar la bienvenida a nuevos clientes potenciales a nuestra empresa;
• Presentar claramente los servicios que proporcionaremos;
• Calificar para identificar si pueden convertirse en clientes de nuestra empresa;
• Negociar y cerrar los clientes que quieren utilizar nuestros servicios;
• Administrar un programa diario de llamadas y correos electrónicos y actualizar una base de datos interna;

NUESTRA OFERTA:

• Excelente potencial de ingresos: salario base + estructura de bonificación atractiva
• Actividades regulares del equipo, oportunidades adicionales de bonificación promocional
• Cultura multinacional vibrante con un fuerte espíritu de equipo positivo
• De 10:00 a 19:00 de lunes a viernes
• Potencial para la trayectoria profesional: promovemos desde adentro y tenemos grandes planes de crecimiento, por lo que estamos listos para recompensar a los empleados de alto desempeño con roles más importantes dentro de la empresa.

The Technical Support Manager person will be a key part of Global CRM Management Team. You will be working directly with our customers and other customer facing departments dealing with cutting edge SaaS platform.

Your working day will also Include diagnosing logic errors, logging bugs, helping prioritize and communicate fixes and helping to drive the quality of our customers’ experience.

RESPONSIBILITIES

• Managing the Technical support Team
• Manage 24/6 Support Operations for entire team
• Working directly with our business users and customer success\sales teams to solve problems and help them leverage all platform functionality
• Escalate critical issues to the appropriate internal channel, ensuring timely response and testing and communicating the resolution
• Report bugs to our Engineering & QA teams, as well as helping to prioritize fixes to ensure customer satisfaction
• Clearly communicate with customers and other internal teams about issues impacting their service
• Effectively verify that issues have been resolved
• Execute internal processes to streamline and scale support
• Partner with cross-functional teams, such as Product Management R&D to translate customer business needs and product feedback into new solutions
• Reporting and knowledge base documentation is required
• Setting KPI for the teams

REQUIREMENTS:

• 2 or more year in a Technical Support Management related role
• Must be willing to be available on call for urgent matters on non-working hours
• Understanding SQL DB and knowhow on DB functions
• Hands On experience using CRM or other ticketing system (Zendesk, Freshdesk etc..)
• Previous experience in web applications support – must
• Knowledge working and supporting Windows operating systems and basic networking
• Must be a creative and analytical problem solver with proven success working independently
• Excellent written and verbal communication skills in English is required
• Eager and capable of learning new technologies as necessary
• High attention to detail and ability to stay organized in a fast paced, complex environment
• Have a passion for customer service and helping others!

Big plus if you have any of the following skills:

• Coding experience in a programming language
• Prior experience with user testing / QA
• Understanding of APIs
• Experience working with alerting\monitoring systems (e.g. Opsgenie, Datadog etc..)

We Offer:

• Competitive salary
•  Positive team spirit
• Monday-Friday working schedule
• Opportunities to grow, develop yourself and build a great career

If you are highly motivated, energetic, willing to start an exciting career – send us your CV!

Apply now